There's a myth out there that innovation is exciting. We believe just the opposite: innovation should be boring.
Here's why: chaos indicates lack of discipline. A rigorous innovation process will help eliminate chaos and focus people on the task at hand. From the outside, it should look like people are going about their business normally.
A "knowledge worker" is one who thinks for a living and includes such professions as doctors, lawyers, accountants, engineers, designers, and, yes, even lowly innovation consultants.
How do you know you're working on a knowledge work project? Well, they may have the following characteristics in common:
Knowledge projects are excellent candidates for an agile or adaptive approach to project management, due to their uncertainty. You can expect a high degree of change, complexity and risk with knowledge work projects.
Consider using an agile approach on knowledge work projects, such as scrum or kanban.
When choosing an innovation software program, don't abdicate human responsibility. Software is only as valuable as the information it holds. And keep in mind that you are allowing another company to host your information. Remember to back up frequently!
To help a tree grow tall, it might make sense to take care of the leaves. But in reality, it's best to focus your efforts on the roots and let the rest take care of itself.
Waste is defined as anything that does not add value to the customer. It's commonly considered to come in seven forms: